Latest service from Cebu Pacific: a Travel Fund for cancelled, rebooked and rescheduled flights
Most passengers find it a hassle to rebook, reschedule or even cancel their flights. But a new service from Cebu Pacific solves the problem by giving travelling Juans new options. This is in the form of the Travel Fund it introduced effective December 1. The Travel Fund works like a cellphone load or virtual wallet where flyers can store the value of their unused airline tickets, to be credited for later use.
Also under the airline’s new rules, a person who is unable to use his/her airline ticket can now transfer it to another person, but will be charged with the corresponding name change fee.
In a meeting with travel bloggers, Cebu Pacific’s corporate communications team led by Ms. Viveca Singson said the travel fund program gives CebuPac customers more options. The idea of an electronic wallet is actually practiced by other low-cost carriers in the world but Cebu Pacific now holds the distinction of being the first one to introduce it in the country.
Some of the terms and conditions in the program:
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